Best Practices

Nov 276 min read

Best Practices

Member Retention Strategies For Climbing Gyms: Building Loyalty Beyond Legal Compliance

Membership Retention Strategies For Climbing Gyms

How to Recruit and Retain Qualified Climbing Instructors

Nov 136 min read

Best Practices

How to Recruit and Retain Qualified Climbing Instructors

Recruiting and retaining qualified climbing instructors may feel overwhelming, but you can do these easily with the right tools and concepts

Will the Federal Trade Commission's New "Click to Cancel" Rule Impact Your Climbing Gym?

Nov 68 min read

Best Practices

Will the Federal Trade Commission's New "Click to Cancel" Rule Impact Your Climbing Gym?

What climbing gyms need to know about the FTC's new click to cancel rule

A Guide to Conducting Market Research for Your Climbing Gym

Oct 159 min read

Best Practices

A Guide to Conducting Market Research for Your Climbing Gym

7 steps to conducting market research for your climbing gym

Cultivating a High-Performance Culture for Climbing Gym Success and Sustainability

Sep 257 min read

Best Practices

Cultivating a High-Performance Culture for Climbing Gym Success and Sustainability

What is the best way to succeed? Owners and managers can easily do this by cultivating a high-performance culture.

Aug 73 min read

Best Practices

Effective Change Management: Strategies and Best Practices

There is one constant when running any business including climbing gyms: CHANGE. Here are some best practices for change management

How Can You Drive Member Revenue? - A conversation with Mary Cornfield, CEO of Capitan Software

Jun 261 min read

Best Practices

How Can You Drive Member Revenue? - A conversation with Mary Cornfield, CEO of Capitan Software

Learn some quick tips on how to manage membership revenue at your climbing gym

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 3.

Jun 124 min read

Best Practices

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 3.

Late in 2023, I was interviewed for a show on the BBC about the growth of indoor climbing. Hannah, the host asked me "What will be the...

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 2.

Jun 44 min read

Best Practices

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 2.

Take strategic control of your revenue by increasing the average transaction amount at your climbing gym.

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 1.

May 293 min read

Best Practices

Take Strategic Control of Your Revenue - The 3 Levers You Can Pull, Part 1.

What will be the next thing that will grow the climbing gym industry? SALES.

"Rock Climbing Gym for Sale" - Your Guide to Evaluating & Buying a Gym

Apr 246 min read

Best Practices

"Rock Climbing Gym for Sale" - Your Guide to Evaluating & Buying a Gym

the due diligence you should be considering if you are looking to buy a climbing gym.

How Much Does it Cost to Open a Climbing Gym? - A conversation with Chris Ryan Studios

Apr 101 min read

Best Practices

How Much Does it Cost to Open a Climbing Gym? - A conversation with Chris Ryan Studios

Chris Ryan I work with a lot of clients together and have a chat about how much it costs to open a climbing gym

Choosing Climbing Gym Software - What to Look Out for and What Features to Prioritize

Mar 277 min read

Best Practices

Choosing Climbing Gym Software - What to Look Out for and What Features to Prioritize

Choosing between Rock Gym Pro, Mindbody Online, Approach, Beta, Capitan or others needs to be a much more strategically considered decision

Proactive Risk Management: A 3-Step Framework for Mastering Risk from a Mountain Search & Rescue Professional

Jan 244 min read

Best Practices

Proactive Risk Management: A 3-Step Framework for Mastering Risk from a Mountain Search & Rescue Professional

In my volunteer life I work as a Mountain Search & Rescue professional, The best practices we implement can be applied to business

How Professional Development Will Change Your Organization

Nov 1, 20234 min read

Culture

How Professional Development Will Change Your Organization

You could be running more profitable, innovative, higher retention organizations w/ happier more engaged people? Sounds awesome, right?

Oct 4, 20234 min read

Best Practices

Employee Performance Reviews Suck

If your annual employee review process is uninspired and checks the box but doesn't provide real insight it will likely be a giant time suck

Aug 23, 20234 min read

Culture

Execute Change Management Like a Pro

If you are in any sort of leadership role, managing change is one of the hardest things you have to deal with. It is important to keep in mi

Aug 9, 20237 min read

Route Setting

Route Setting Has a Problem - Part 2

If we want to both solve for burnout, and the disparity between the amount of talent in the job market and the number of available and upcom

Jul 17, 20232 min read

Strategic Planning

Build an Annual Budget in 3 Days

Hot Take: Your budget is only as believable as your operating plan

Compensation Headaches? Here's a Solution

May 31, 20235 min read

Best Practices

Compensation Headaches? Here's a Solution

Learn some compensation strategy wins to help your business thrive